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Become a student of human behavior
We live in a social world. How we integrate with others - in business, at home, in the community - determines how happy and successful we are. Because of that, it's important you try to learn why people behave in the way they do.
Of course, people are complex beings and you can never be totally sure what they're going to do in any given situation. That doesn't mean you can't find things that are common to certain types of people, however. Once you've figured out how most people act and think in a particular setting, you can start to predict which buttons you can push to get things moving in the way you want them to.
Rather than concentrating on what people should do, instead watch for what they actually do. Ask yourself:
- Why did they act in that way and not some other way?
- What triggered that particular action in them?
- What's going on inside their heads and influencing their behavior?
- What values and assumptions do they hold?
- What do they like? What makes them happy?
- What do they hate? What makes them miserable?
- Could things have turned out differently?
- And so on.
You should always be trying to work out what makes people tick - as individuals and in groups. Having the ability to influence social situations can be a very powerful force working in your favor. It's a valuable skill that many successful people have mastered and used to their advantage.
And, of course, you shouldn't just ask these questions of those around you, but also of yourself. While you are certainly an individual, you surely share many feelings and reactions with your peers. Use your own behavior as a laboratory for understanding what moves others. If something makes you react or feel a certain way, it will likely also do so for those around you.
Picking up a book on psychology is also a great strategy. There have been many experiments undertaken for unlocking the secrets of the human mind. Their results are not only fascinating, but also often useful.
Does this sound manipulative?
Maybe it is, but trying to manipulate the behavior of others is something we all must engage in to get ahead. We must know how to impress our bosses in order to get a promotion. We must identify what it is will make that special person go on a date with us. We must understand how to make our children behave in a way that gets them ahead in life.
We are all involved daily in the process of trying to manipulate others. If we can do it well, our outcomes will be better.
I'm not suggesting that you learn how to shape behavior in order to steal from people or otherwise disadvantage them. Manipulation can be used for good as well as evil, and I'm suggesting you develop these skills to undertake the former.
Which leads me to the most effective way of all you can use to influence others. By learning how to make them happy.
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